Operations Manager

Operations:

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement
• Manage the efficiencies of operations of those departments that directly impact product cost and quality
• Coordinate with the Senior Leadership team on product projects and lead the ongoing development of enhancements to support consumers
• Forecast and coordinate resources needed to reach project objectives and manage resources in an effective manner
• Oversee the scheduling of production and collaborate with departmental heads to increase productivity
• Identify and implement systems/practices/approaches that increase production and operational efficiency while maintaining or improving product quality
• Improve the company’s KPI tracking and reporting, identifying and implementing the best software for the company’s budget and needs
• Provide regular reporting on production KPIs to the senior leadership team, using up-to-date data and results-oriented analysis
• Oversee all supply chains in which company participates and identify where possible more efficient input-sourcing and routes to market
• Research, develop and implement best process strategies for new product development
• Ensure that personnel retain quality and service standards established by the company
• Contribute information and recommendations to strategic planning by senior leadership
• Prepare and implement action plans to resolve operational issues that arise
• Ensure regulatory compliance in all operating activities
• Stay abreast of industry innovations and trends

Leadership & Performance Management:

• Display exemplary professionalism and care for fellow employees at all times
• Provide mentorship and effective management to Managers under your direct report
• Collaborate with Senior Leadership to ensure that goals and objectives are met by departments
• Support the Semi-Annual Performance Review process and identify/communicate area(s) of improvement and establish learning objectives for staff under your direct report
• Support Human Resources in conflict resolution
• Ensure a safe and healthy work environment

Finance & Administration:

• Review operational policies and procedures as they relate to information-tracking and record-keeping and provide enhancement recommendations to increase efficiencies
• Monitor financial performance to ensure that departments are meeting or exceeding budgetary commitments
• Contribute to the development of pro-forma production models
• Assist directly with record-keeping as may be required

Requirements:

• Minimum of ten (10) years in manufacturing, supply chain management, logistics or related field
• Minimum of ten (10) years of managerial experience, including staff management and performance appraisals
• Six Sigma training preferred.
• Bachelors Degree or equivalent experience
• Excellent leadership, interpersonal, negotiation and communication skills
• Ability to identify key issues and find solutions to overcome them.
• Effective attention to detail
• High level of integrity, confidentiality, and accountability
• Sound analytical thinking, planning, prioritization and execution skills
• High level of proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong quantitative skills, including both computation and analysis.
• Willingness to work long hours, on occasion as required in a fast-paced environment.
• Detailed knowledge of regulatory requirements in food and beverage, pharmaceuticals, or related manufacturing industry
• Manual dexterity required to use desktop computer and peripherals.