Director of Operations

Job Description:

The Director of Operations is accountable for meeting production demand that supports corporate top-line revenue while improving efficiency to bottom-line growth. This position is responsible for all day-to-day manufacturing operations, including purchasing, production planning, manufacturing, and shipping of quality products with continuous quality and process improvements to ensure the attainment of operational goals, tactics, and priorities that drive business results with a focus on quality.

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Job Functions:

  • Manage all day-to-day aspects of manufacturing operations, oversee scheduling, capital equipment maintenance, training, production planning and logistics 
  • Work with the sales team to understand product demand, growth, and trends, convert this information to a functional manufacturing forecast 
  • Review production and scheduling plans to ensure they align with the product forecast 
  • Manage key vendor relationships, maintain inventory levels of key manufacturing components, and facilitate the flow of raw material from cultivation to manufacturing 
  • Ensure compliance with all manufacturing SOPs, review processing metrics and work to improve efficiency. Ensure quality assurance standards and metrics are maintained 
  • Ensure manufacturing environments are brand appropriate (i.e., positive, reassuring, energetic, encouraging, educational and welcoming) 
  • Ensure operational priorities, processes and procedures are communicated and understood
  • Responsible for and working closely with the Director of Cultivation, Regional District Sales Manager, and the corporate manufacturing team, in the planning of all CAPEX projects
  • Responsible for the successful coordination and execution of all capital improvement projects 
  • Communicate often and effectively with Retail and Wholesale Sales Teams to continually educate manufacturing crew regarding product knowledge and brand initiatives 
  • Partner with Compliance Team to monitor and maintain proper manufacturing compliance controls with all federal/state regulations 
  • Develop protocols with bill of materials and standard costing for ERP implementation 
  • Maintain a strong presence to effectively coach and support our cultivation and processing teams.


  • Bachelor’s degree in business, supply chain or related field required. Master’s degree preferred 
  • Supervised 25 or more associates in an FDA controlled, SQF or cGMP production environment 
  • Experience in the medical cannabis industry not required, but a plus 
  • A high-touch, credible, hands on, visible leader with instant credibility and inspiring to the team 
  • Demonstrated track record in team building and driving operational efficiencies 
  • Lean manufacturing or six sigma knowledge a plus 
  • Outstanding people skills, organizational skills, and a passionate leadership style 
  • Start-up experience, a plus 
  • Team player with the ability to gain consensus through collaboration and open dialogue 
  • A sense of urgency, high energy, and hands-on approach 
  • Ability to pass a background check. 
  • Current Driver’s license required 

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