Director of Operations


The Director of Operations will be responsible for orchestrating all operations. The successful hire will be responsible for developing and implementing strategies to ensure a seamless flow of materials from suppliers to customers, turning inventory into customer satisfaction, and strategies into reality.

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  • Lead with Vision: Manage our Planning and Operations team, fostering a culture of growth and excellence.
  • Strategy Meets Execution: Integrate customer demands into efficient schedules, optimizing resource use and balancing inventories.
  • Innovate and Improve: Drive process improvements for profitability and operational efficiency.
  • Data-Driven Decisions: Utilize systems and analytics to maintain lead times, backorders, and backlog management.
  • Quality and Control: Oversee product quality, logistics, and warehousing, ensuring Twister’s standards are met at every step.
  • KPI Champion: Drive key performance indicators like on-time shipping, inventory turns, and employee engagement.

Key Abilities:

  • Strategic Thinker: BS/BA in a science-related field, MBA or equivalent, or a combination of relevant experience and education.
  • Experienced Leader: 3+ years in a supply chain leadership role and 5+ years in materials planning, scheduling, inventory management, and more.
  • Tech-Savvy Professional: Proficient with MS Office, Dynamics ERP/MRP, or similar systems. APICs certification is a plus.
  • Traveler: Up to 20% travel, both domestic and international.

First Year Goals:

  • Elevate Five Vendors to Hang out status.
  • Achieve all KPIs in the green zone.
  • Exceed 95% in production schedule attainment.
  • Conduct a comprehensive audit of procurement, manufacturing, and logistics.
  • Revamp the business process flowchart

Must Have:

  • 4+ years of experience leading teams of 20-40
  • Experience in a similar position as a Director, VP or Senior Manager
  • 5+ years experience in manufacturing/technology/engineering
  • A can-do attitude

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