OCS London Retailer Engagement Day

Please join us on Wednesday, May 24 for our first regional meeting in London, Ontario, at the Four Points by Sheraton.

We’ll share what we’re working on to support retailers, product call updates and learn how our data and insights can help enable your business. You’ll hear directly from some members of our leadership team, have the opportunity to ask the OCS team questions, as well as network with other retailers.

On The Agenda:

Opening Remarks – David Lobo, President and CEO

Customer Experience Focus and Priorities for 23/24 – Alexandre Jalleau, Chief Experience Officer

CRM Team Focus and Digital Enhancements – Janet Ihm, Vice President – Channel Strategy and Digital Experience

New Products and Product Call Updates – Trevor Dayton, Senior Director – Merchandising

Supply Chain Updates, Product Quality – Matt Lopez, Director – Logistics and Dana Jensen, Director – Inventory Management

How to Use Data to Enable Success – Dave Hagglund, Senior Manager – Customer Relationship Management & Ally Couch, Customer Relationship Manager

Consumer Insights – Sarah England, Director – Customer and Marketing Insights and Joanna Vetro, Manager – Consumer Insights

Flow-Through – Matt Jones, Director – Customer Experience and Jared Batten, Senior Manager, Logistics

The CRM team will be in attendance, and you’ll be able to meet with them directly throughout the day. As well, the Insights team will also be holding a focus group during the lunch hour. If you would like to participate, please let us know when you sign-in.

*Lunch will be served.

There is a maximum of two tickets per retailer.

If you have questions, please contact: georgia.higgins@ocs.ca

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Please be advised that the OCS will be filming and taking photos at this event. By entering the event space, you may appear on camera and you give the OCS consent to the use of your name, voice, image, likeness, performance and such biographical material as you may furnish to the OCS in connection with the event, in perpetuity, in all media, whether now known or hereafter devised. Without limiting the foregoing, the immediate intended use of the images is for recording of the event for future dissemination relating to the OCS’s internal communications, including staff training and education, and communication with licensed cannabis retailers.